• CANCELLATION POLICY •
I kindly ask for 48 hour notice. Failure to give proper notice will result in a fee of 50% of cancelled service. A no-show will be charged 100% of missed service. Repeated late cancellations and no-shows will be asked to pre-pay before booking.
• WITH REGARDS TO ILLNESS •
If you, someone in your household, or someone in your care is experiencing symptoms of COVID-19 or any transmittable illness (common cold, flu, active skin infection, etc.) you must reschedule your appointment. Cancellation fees apply at the discretion of the owner.
An invoice will be sent via Square if needed.
Grace + Clay continues to take every precaution to ensure your safety, including cleansing and disinfection of all tools, Implements, surfaces and linens.
Any illness or exposure requires you to cancel and reschedule your appointment.
Hand sanitizer is provided.
GIFT CERTIFICATES & PROMOTIONS
GRACE + CLAY OFFERS GIFT CERTIFCATES FOR SERVICES OR A DOLLAR AMOUNT.
You can now purchase e-gift certificates online! e-gifts are for a dollar amount only.
GRACE + CLAY is not responsible for lost or stolen gift certificates.
Expired Gift Certificates for a service will be subject to a rate increase if service price has changed after the expiration date.
Promotions cannot be combined or substituted with other promotions.
Promotional Gift Certificates have an expiration date. Once the promotional value has expired, you may use the paid cash value.
Complimentary Gift Certificates/Promos/VIP Bonus Bucks have an expiration date. and cannot be extended.
Complimentary Gift Certificates/Promos/Bonus Bucks cannot be redeemed for cash nor used for gratuity.
FULL SET EYELASH EXTENSIONS require a 50% deposit at time of booking.
Our cancellation policy above applies.
Fills are booked every three weeks and you should have at least 50% of your extensions. If not, an extended fill will require an increase in price, up to a full set.
THE FINE PRINT
Prices and services and hours are subject to change without notice.
We reserve the right to reschedule an appointment if you arrive 15 minutes late.